Shipping Policy

Last Updated: 8 November 2026

At Agrow Mentor, we are committed to delivering quality agricultural plants and related products to our customers safely and efficiently. We take special care in packaging live plants to minimise damage during transportation.

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability, weather conditions, and other operational factors.

2. Shipping and Delivery

We ship to serviceable locations across India through available courier and logistics partners.

Estimated delivery times depend on the customer's location, courier availability, and product type. Delivery estimates provided during checkout are indicative and not guaranteed.

3. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before order confirmation. Charges may vary based on delivery location, product size, weight, and packaging requirements.

4. Packaging of Live Plants

Live plants are carefully packed using suitable protective materials to reduce damage during transit. Minor leaf damage, temporary wilting, or changes in appearance may occur due to transportation and environmental conditions.

5. Delivery Delays

Delivery may be affected by weather conditions, public holidays, transportation disruptions, courier delays, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers experiencing delivery issues.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery addresses, contact numbers, and postal codes. Additional shipping charges may apply if an order requires reshipping due to incorrect or incomplete information.

7. Damaged or Incorrect Deliveries

If a product arrives damaged, in poor condition, or differs from the item ordered, customers should contact us within 48 hours of delivery with photographs of the product and packaging.

Such cases will be reviewed in accordance with our Refund & Return Policy.

8. Contact Us

For shipping-related questions or assistance, please contact Agrow Mentor through the contact details provided on our website.

Website: https://agrowmentor.com

Also see: Refund & Return Policy · Privacy Policy · Terms & Conditions